Multi-Source Capture
Automatically collects files from emails, web portals, mobile apps, and legacy systems—no more manual intake.
Smart Document Gateway
Eliminate Manual Document Handling and Save 70% of Processing Time
Intelligent Routing
Uses rule-based workflows to classify and route documents in real time, ensuring they reach the right system or team instantly.
Smart Data Checks
Enriches documents with metadata and validates content on the spot—ideal for identity verification, KYC, and KYB.
File Format Flexibility
Broad File Format Support
Accepts various document formats (Word, PDF, Excel, Image etc), with support for batch upload functionality.
System Verification Engine
Reduce Errors – Eliminate Costly Mistakes
- Automated Real-Time Validation
- Multi-System Integration
- Built-In Risk Scoring & Intelligent Workflows
- Integrated Fraud Detection
Automated Real-Time Validation
Instantly cross-checks submitted data (e.g., policy numbers, customer IDs, invoice details) against internal systems like Microsoft Dynamics, SAP, Salesforce, Oracle, Sage, SQL Server, and legacy mainframes.
Multi-System Integration
Seamlessly validates across multiple platforms to ensure accuracy, consistency, and data authenticity.
Built-In Risk Scoring & Intelligent Workflows
Flags anomalies, applies contextual risk scores, and automatically initiates workflows for resolution.
Integrated Fraud Detection
Identifies suspicious patterns early to mitigate potential threats and fraudulent information.
AI Validation Engine
Achieve High Accuracy – Eliminate Rework and Delays
- Advanced OCR for Handwritten & Printed Text
- Confidence-Based Field Scoring
- Structured Output (JSON/XML)
- Full Audit Trails
Advanced OCR for Handwritten & Printed Text
Extracts data from poor-quality scans and handwritten notes with high precision across multiple languages and document layouts.
Confidence-Based Field Scoring
Flags only uncertain fields (<10% typically), reducing the need for manual review.
Structured Output (JSON/XML)
Delivers clean, ready-to-use data for instant integration with ERP, CRM, or case management systems.
Full Audit Trails
Ensures traceability and compliance throughout the data extraction process.
Enterprise-Grade Security & Cloud Governance
Ensure Compliance & 99.5% Uptime
- Built on Microsoft’s Secure Cloud
- Certified Governance Standards
- GDPR Compliance & Audit Logging
- Scalable, Microservices-Based Architecture
Built on Microsoft’s Secure Cloud
Offers global compliance, high availability, and robust encryption.
Certified Governance Standards
ISO 9001 and ISO 27001 aligned for operational and data integrity.
GDPR Compliance & Audit Logging
Delivers full transparency and legal readiness.
Scalable, Microservices-Based Architecture
Adapts to your growth while maintaining performance and reliability.
Workflow Engine
Automate 80% of Routine Decisions Ensure 100% Completeness
Digital Package Compiler
Enable Instant Decision-Making & Accelerate Approvals
Automated Updates Notifications & Alerts
Improve Satisfaction – Eliminate Status Inquiries
Business Intelligence & Analytics
Drive Continuous Improvement – Enable Informed Decisions
Designed to Fit Your Core Business Systems
AccelerateX is built on a robust, API-driven architecture that ensures seamless interoperability with your core systems.
This enables real-time validation of data at the source, eliminates manual data entry, and breaks down information silos. The result is enhanced data accuracy, operational efficiency, and complete end-to-end visibility across your ecosystem.
Accelerator Plus
AI Virtual Agent
Reduce Customer Service Load by 75% – Transform Document Collection into Customer Support Excellence
Take your document processing to the next level with our AI Virtual Agent that goes far beyond simple document collection. This intelligent assistant simultaneously handles document intake and typical customer service enquiries, creating a seamless experience that reduces workload across multiple departments.
Reduce customer service workload by up to 75% as the assistant handles routine enquiries, guides users through tailored submission processes, and collects documents in real time. Whether embedded on your website, mobile app, or internal portal, it ensures faster, more accurate data intake while freeing up staff to focus on higher-value tasks. Integrated escalation paths ensure complex cases are routed to the right teams, maintaining a human touch where it’s needed most.
How It Works
Whilst customers submit documents, the Virtual Agent simultaneously answers questions like “What happens next?”, “How long will this take?”, or “Do I need additional documentation?” It can update contact information, schedule appointments, send confirmation emails, and even initiate parallel processes – all in a single conversation.
Result
Your customers get immediate answers and faster processing, whilst your team focuses on high-value activities instead of routine enquiries and manual document handling. This isn’t just automation – it’s intelligent customer service that improves satisfaction whilst reducing operational costs.